The UTP Shop respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Contact number
- Delivery address
- Billing address
- Order information
- Payment confirmation details
Payment card information is processed securely by our payment gateway provider and is not stored by The UTP Shop.
2. How We Use Your Information
Your information is used to:
- Process your orders
- Arrange delivery
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Send important order updates
3. Information Sharing
We only share your information with trusted third parties when necessary, including:
- Courier and logistics providers
- Payment gateway providers
- Service providers supporting our business operations
We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
5. Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyse website performance.
You may disable cookies through your browser settings, although certain website functions may not operate properly.
6. Your Rights
You may request access to or correction of your personal information by contacting us.
Where permitted by applicable law, you may also request deletion of your personal information.
7. Updates
We may update this Privacy Policy periodically. Any changes will be published on this page.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the Contact Us page on our website.